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Rooms - Leader in Development (LID) 2026
Rooms - Leader in Development (LID) 2026Virginia Staffing • Hot Springs, VA, US
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Rooms - Leader in Development (LID) 2026

Rooms - Leader in Development (LID) 2026

Virginia Staffing • Hot Springs, VA, US
4 days ago
Job type
  • Full-time
Job description

Omni Homestead Resort & Spa Job Opportunity

The Omni Homestead Resort & Spa values its employees, who have been providing guests with Southern hospitality since 1766. Located in the Allegheny Mountains of Virginia, this four-season resort offers superb dining, championship golf, spa, winter sports, and more. Our associates enjoy a dynamic work environment, comprehensive training, and the pride of working for a company known for exceptional service. We foster a culture of respect, gratitude, and empowerment. If you're a friendly, motivated person passionate about serving others, we may be the perfect match for you.

The Rooms Leader-in-Development (LID) program is an 18-month initiative aimed at developing graduates into successful managers in their chosen division. The Rooms LID will work 40 hours weekly within the department and 10 hours on Learning Commitments, totaling 50 hours. These commitments involve projects that teach general hotel operations and specific division functions. Participants will explore the beautiful Omni Homestead Resort and enjoy onsite housing and meal plans.

Responsibilities

  • Learn and perform all aspects of Front Office and Housekeeping operations
  • Oversee staff performance and take corrective actions when necessary
  • Schedule staff
  • Maintain accurate payroll records
  • Clean and inspect guest rooms
  • Respond to guest requests and complaints
  • Monitor product inventory and order additional products
  • Interview and select staff
  • Follow up on established training steps
  • Handle guest comments and complaints to ensure satisfaction
  • Communicate with guests and receive feedback
  • Ensure operations meet Omni Hotels standards
  • Meet with Division head weekly, Director of Human Resources monthly, and corporate mentor bi-monthly

Qualifications

  • An Associate's degree or higher, preferably in Hospitality Management
  • Previous Housekeeping or Rooms Division experience preferred
  • Willingness to work 50 hours per week with a flexible schedule
  • Willingness to relocate upon program completion for promotion
  • Strong interpersonal skills and customer service orientation
  • Enthusiasm, professionalism, and a positive attitude
  • Attention to detail, order, and cleanliness
  • Outstanding written and verbal communication skills
  • Ability to adapt in a fast-paced, changing environment
  • Unexpired ServSafe certification
  • Unexpired TIPs required
  • Omni Hotels & Resorts is an equal opportunity employer. For more information, visit the EEOC is the Law Poster and the OFCCP's Pay Transparency Nondiscrimination policy statement. If you need special assistance to apply, email applicationassistance@omnihotels.com.

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    Rooms Leader In Development • Hot Springs, VA, US

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