Desktop Support Specialist

Base pay range

$20.00 / hr - $25.00 / hr

Overview

Our Arlington area client company is searching for a technically skilled and customer-focused Desktop Support Specialist to maintain and improve IT systems, deliver exceptional support to internal staff, and ensure that all IT operations align with applicable compliance requirements.

Responsibilities

• Provide hands-on support for desktops, laptops, printers, and related peripherals, including installation, configuration, and troubleshooting.
• Maintain and upgrade desktop systems, applying patches and software updates as needed.
• Monitor IT infrastructure and applications for service interruptions and security incidents; escalate issues as necessary.
• Assist with basic network configurations, data cabling, and connectivity troubleshooting.
• Manage internal tickets and calls by gathering and analyzing information about user issues, and prioritize requests according to SLA guidelines.
• Participate in IT projects, such as hardware and software rollouts or technology upgrades.
• Proactively research new technology trends and recommend and implement best practices.

Qualifications

Nice to have

Eligibility and employment details

My client company is unable to consider candidates who may require sponsorship or visa transfer at any time (i.e., OPT, F-1, H1-B, etc.).

NO C2C OR CONTRACT APPLICANTS

This is a 100% onsite permanent / full-time direct-hire, FLSA nonexempt (hourly) role with a starting rate from $20 to $25 per hour, + / - DOE, in addition to an excellent full benefits package that includes medical, dental, vision, life, STD and LTD insurances, a 401(k) with a generous employer match, educational assistance, and more. To apply, please email a current resume in MS Word format to spalmer@babich.com for immediate consideration.

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