Delivery Specialist DME

Become a part of our caring community and help us put health first

The DME Delivery Specialist 2 handles the delivery, setup, and comprehensive explanation of various medical equipment in patients' homes. This role requires not only training patients and their families on equipment safety but also dealing with more technically demanding setups. Key responsibilities include loading vehicles, orchestrating logistics with warehouse staff, overseeing detailed work orders, and ensuring detailed communication with patients about their order specifics. Further responsibilities include managing a broader range of equipment inventory, performing precise refills of oxygen tanks, administering detailed paperwork, and executing skilled adjustments to equipment as needed. This position adheres to standard policies and practices but necessitates a higher degree of interpretation, deviation, and independent discretion to manage the complexity and variety of tasks efficiently. Performs varied activities that are moderately complex in nature. The DME Delivery Specialist 2 follows standard policies / practices that allow for some opportunity for interpretation / deviation and / or independent discretion

The DME Delivery Specialist 2 is pivotal in educating patients on the effective use of their medical equipment, often acting as the first point of contact and playing a crucial role in their healthcare experience. This position requires an understanding of medical equipment setup, cleaning, and testing. Working closely with the dispatch and warehouse teams, this role demands a high level of proficiency with the DME SKU system to ensure seamless operations. The job calls for flexibility and advanced problem-solving skills to handle more complex tasks than those at the entry level, adapting to diverse environments and patient needs. This role operates within a demanding 24 / 7 schedule that includes weekends and holidays, requiring a robust commitment and adaptability.

Use your skills to make an impact

Required Qualifications : 1) High school diploma; 1 - 3 years experience 2) Knowledge of DOT requirements and regulatory compliance 3) One year clean driving record and background check required 4) Excellent verbal communication skills 5) Customer service oriented with an empathetic and compassionate demeanor 6) Ability to lift up to 100 lbs 7) Mechanical / electrical aptitude 8) Teamwork and collaboration skillsRequired Qualifications : 1) High school diploma; 0 - 1 years experience 2) Knowledge of DOT requirements and regulatory compliance 3) One year clean driving record and background check required 4) Excellent verbal communication skills 5) Customer service oriented with an empathetic and compassionate demeanor 6) Ability to lift up to 100 lbs 7) Mechanical / electrical aptitude 8) Teamwork and collaboration skills 9) Adaptability in dynamic environments Preferred Qualifications : 1) Experience in a home health setting, or previous experience with durable medical equipment (DME) 2) Bilingual 3) Prior experience in similar roles or settings 9) Adaptability in dynamic environments Preferred Qualifications : 1) Experience in a home health setting, or previous experience with durable medical equipment (DME) 2) Bilingual 3) Prior experience in similar roles or settings

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$39,000 - $49,400 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About OneHome : OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients’ homes. OneHome’s patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.

About Humana : Humana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.