TPA Casualty Bodily Injury Adjuster

TPA Casualty Bodily Injury Adjuster

Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

The Littleton Group is experiencing rapid growth and is looking for an experienced TPA Casualty Bodily Injury Adjuster to join our team. As an Adjuster in this role, you will be responsible for evaluating, investigating, and settling bodily injury claims related to auto accidents. This position requires a minimum of four years' experience handling, specifically in the areas of liability, coverage, bodily injury and medical review. In this role, you will utilize your extensive knowledge and expertise in auto claims to assess the validity of claims, review policy coverage, and determine liability, coverage and injury exposure and settlement. You will conduct thorough investigations, gather all necessary information and documentation, and work closely with claimants, policyholders, and other stakeholders to negotiate and settle claims in a fair and timely manner. Your excellent analytical skills will be crucial as you assess the extent of injuries or damages, estimate costs, and negotiate settlements within established authority levels. Additionally, you will collaborate with legal counsel, medical professionals, and other experts as needed to ensure accurate evaluation and resolution of claims. This position requires strong attention to detail, excellent communication and negotiation skills, and the ability to work independently while managing a high-volume caseload.

Key Responsibilities

Establish timely contact with all applicable parties to a claim (insureds, claimants, attorneys, etc.) and gather facts of the loss

Confirm coverage of claims by reviewing policies and documents

Participate in review and discussion of large loss activity with interested stakeholders

Assess coverage, identifying and addressing potential coverage issues

Determine liability for third party claims

Document information obtained regarding damages

Manage the assignment of claim damage for inspection

Handle and settle all assigned bodily injury, property damage and litigated claims

Review and accept / reject and make claim tenders

Oversee the field assignment to assure timely inspection, documentation, estimate of the loss

Maintain files notes and correspondence while performing multiple tasks associated with a fast-paced environment

Maintain claim diary for life of claim

Adhere to all guidelines and claims expectations of client

All other duties as assigned

Skills, Knowledge & Expertise

Minimum of 2 years bodily injury experience required

Multi-line Adjuster's license

Experience as a Casualty Adjuster

Proficient in use of Microsoft Office software and other business-related software

Able to type own reports and other correspondence

Proactive, independent, and takes initiative

Superb communication skills, verbal and written

Superior time management skills with capability of working with and meeting deadlines

Exceptional capability to multi-task and prioritize with excellent organization skills in a dynamic work environment

Excellent interpersonal skills with good negotiation tactics

High level attention to detail and problem-solving skills

Capable of working collaboratively and independently with minimal supervision

Exhibit discretion with sensitive and confidential information

Display a comfort level working with key people at all levels within an organization

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes :

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.