Dispatcher

Dispatcher Westport, CT

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Dispatcher Westport, CT $25$29 per hour based on experience MondayFriday, occasional weekend coverage | 6 : 00 AM5 : 00 PM with extended mid-day break

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and supporting drivers and monitors on the front line.

Why Join First Student?

Tremendous career advancement opportunities due to our strong presence across North America

Positive and rewarding work environment

Comprehensive benefits package including medical, dental, vision, and 401(k)

Paid holidays and vacation

Discounts on cell phone plans, cars, and more through our PerkSpot program

Consistent, year-round work with opportunities to grow

Dispatcher Responsibilities

Oversee all routes and bus scheduling

Counsel and coach drivers and monitors as needed

Handle high volumes of phone and radio communication

Receive and document scheduling issues or driver concerns, reporting to the Operations Supervisor or Contract Manager

Serve as the primary communication liaison with contracted customers

Manage charter reservations, billing, or driver payroll as assigned

Provide quick solutions to pick-up and drop-off challenges

Assist with day-to-day operational oversight and special projects

Perform miscellaneous clerical duties or serve as a backup driver if needed

Required Skills and Experience

35 years of relevant experience

High school diploma or equivalent

Basic knowledge of radio dispatch equipment

Excellent communication and customer service skills

Ability to perform well under time constraints and deadlines

Computer literacy required

Previous experience in terminal operations, dispatch, or as a driver preferred

Subject to DOT drug testing and physical (49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason)

At First Student, our commitment to safety, dependability, and customer care creates an environment where you can thrive. With more than 120,000 employees across North America, we offer stability, growth, and exceptional training.

Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug-free workplace.