Quality Manager Electric Power

Career Area : Manufacturing

Job Description :

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

About EPD

Caterpillars Electric Power Division (EPD) offers integrated solutions parts and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe including providing back-up power to hospitals providing emergency power when natural disasters strike and supporting critical infrastructure for data centers municipalities and more. With a rich history of more than 95 years in the electric power business our team has world-class expertise and a proven ability to adapt to changing demands. Were committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better more sustainable world for future generations!

Job Summary

Join Caterpillars fast-growing Power and Energy segment and help shape the future of quality excellence. As a Quality Manager youll lead high-impact initiatives that drive product reliability customer satisfaction and supplier performance across a dynamic manufacturing environment. This role offers the opportunity to collaborate cross-functionally manage global customer claims and influence strategic quality improvements. If youre ready to lead with data develop teams and make a measurable difference we want to hear from you.

What You Will Do :

Support development of quality assurance strategies processes guidelines and control plans to assure the quality and reliability of manufactured products.

Lead the development and implementation of corrective and preventive actions to achieve quality targets.

Investigate and address trends in internal and external non-conformance.

Lead manage and develop multiple teams including team leaders quality specialists and inspectors to ensure quality standards are met.

Drive change based on data; review reports with quality assurance production management and engineering personnel to resolve quality issues.

Manage customer quality concerns including filing and tracking claims through Global Account Management systems.

Provide proactive support to suppliers to ensure alignment with quality expectations and continuous improvement.

Collaborate with cross-functional teams including Operations Project Management and Engineering to address quality challenges and implement effective solutions.

Degree Requirement

Bachelors degree required; Engineering or a related field preferred.

What You Will Have :

Quality Management : Extensive experience and knowledge of quality management methods tools and techniques and ability to create and support an environment that meets the quality goals of the organization.

Interprets results of quantitative and statistical tools and explains results to others.

Communicates key benefits of a quality management process.

Conducts and directs quality reviews.

Develops expertise in quality assurance tools techniques and standards.

Develops quality assurance processes based on Six Sigma ISO 9000 or Baldrige principles.

Develops programs for motivating employees to meet or exceed quality goals.

Quality Risk Management : Working knowledge of processes tools and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment control communication and review of risks to the quality of products.

Documents the key steps of a unit-specific risk management process and associated procedures.

Explains and analyzes quality indicators and metrics relevant to own unit or function.

Highlights Quality Risk Management issues throughout the product life cycle.

Participates in a crisis management team to address quality issues.

Understands overall business objectives to effectively mitigate risks associated with quality.

Problem Solving : Working knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Identifies and documents specific problems and resolution alternatives.

Examines a specific problem and understands the perspective of each involved stakeholder.

Develops alternative techniques for assessing accuracy and relevance of information.

Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

Uses fact-finding techniques and diagnostic tools to identify problems.

Root Cause Analysis (RCA) : Working knowledge of the concepts principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.

Utilizes RCA techniques such as Flowchart Fish-bone Diagram etc. to investigate basic problems determine the causes and find resolutions.

Locates factors that resulted in harmful outcomes of one or more past events.

Pinpoints behaviors actions inaction or conditions that need to be changed.

Extrapolates lessons to be learned to promote the achievement of better consequences.

Practices RCA as an iterative process.

Influencing : Working knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Develops basic persuasive arguments.

Discusses organizational culture around providing input on decisions.

Uses active listening skills and probing techniques to surface opportunities to influence.

Identifies who the decision makers are and how they receive information.

Regularly presents ideas or suggestions to associates in persuasive terms.

What Will Put You Ahead :

3 Year Quality Leadership Experience

3 Years Leadership in Operations / Manufacturing

Experience working in high-volume fast-faced environment

Customer Service Experience

Physical Requirements :

The ability to occasionally lift parts up to 25 lbs. individually or up to 70 lbs. with a team lift

The ability to bend reach and squat while performing tasks

The ability to wear required personal protective equipment (PPE) for assigned tasks

The ability to work in an environment with frequently changing temperatures

The ability to stand and / or sit for extended periods while performing tasks

We are committed to ensuring a supportive and accommodating work environment for all employees. Please advise of any reasonable accommodation requests to facilitate your ability to perform the jobs essential functions.

Additional Information :

This position requires the candidate to work a 5-day-a-week schedule in the office.

Travel up to 10% is possible

Relocation is available for this position

Visa sponsorship is NOT available for this position

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities duties and effort required of employees assigned to this job.

At the discretion of management this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act.

Summary Pay Range :

$110520.00 - $165840.00

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits :

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

Medical dental and vision benefits

Paid time off plan (Vacation Holidays Volunteer etc.)

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Health Lifestyle Programs

Employee Assistance Program

Voluntary Benefits and Employee Discounts

Career Development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

• These benefits also apply to part-time employees

Posting Dates :

November 4 2025 - November 11 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.

Required Experience :

Manager

Key Skills

Apparel Merchandising,Freelancing,Courier Delivery,Marine Services,Air Conditioning

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 110520 - 165840