Customer Service Representative

Job Description

Job Description

Summary

The Customer Service Representative (CSR) provides all aspects of support to both internal and external customers. In addition to the CSR Team, this role also supports the Sales team and serves as a liaison between internal and external customers. Manufacturing background helpful.

Essential Duties and Responsibilities :

• Enters customer RFQs in the estimation system
• Enters customer Purchase Orders (POs) into Toyo Tanso USA’s (TTU’s) sales order workbench to support sales and provide accurate sales totals.
• Work in company and customer systems such as IndustriOS, Ariba, Pact, GE Single Sign On, iSupplier, and quoting system.
• Follows up on all Requests for Quotes (RFQs), Sales Orders, and all other customer inquiries and internal incidentals.
• Performs other duties as assigned as necessary to support Sales and CSR teams

Education / Experience :

Toyo Tanso USA offers great benefits!

Toyo Tanso USA is an EEOC employer.