Collections Specialist

A company is looking for a Collections Specialist responsible for managing past-due accounts and securing payments.

Key Responsibilities

Negotiate and secure payments to resolve outstanding balances

Provide professional customer service while discussing sensitive financial matters

Document account activity accurately and monitor accounts for timely follow-up

Qualifications

High school diploma or equivalent required

1 - 2 years of experience in collections and / or sales

Advanced computer skills and experience with CRM or collections software required

Ability to work in a fast-paced, high-volume call environment

Must be able to remain professional and empathetic during difficult conversations