Member Concierge

A company is looking for a Member Concierge to provide personalized support to members navigating their healthcare journey.

Key Responsibilities

Assist members in understanding healthcare cost and quality information for necessary procedures

Search for providers offering fair prices and high-quality care that meet member needs

Educate members about incentive programs and manage patient referrals

Required Qualifications

2+ years of experience in a customer support role

High attention to detail in interactions with partners and members

Ability to coordinate communication between providers and members

Experience in documenting and managing patient referrals

Associate's degree is a plus