Business Development Representative

Business Development Representative

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. Verint is currently seeking a talented and energetic individual as a Business Development Representative to play a key role on our Americas team. As a Business Development Representative (BDR), you will be responsible for sourcing, targeting, and making initial contact with customers and prospects. This role plays an important part in representing our brand and solutions with direct impact on growth. You will manage your pipeline through target development, campaign follow-up, new opportunity generation, and hand-offs to sales after qualification. This role works cross-functionally and coordinates with sales, go-to-market and throughout the marketing organization. We're looking for a collaborative, ambitious self-starter who has a passion for driving business results.

Principal Duties and Essential Responsibilities :

• Build healthy pipeline through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events.
• Discover the customers' / prospects' business initiatives and develop strategies to maximize selling opportunities.
• Uncover and qualify ideal customer profile prospects.
• Account mapping and contact acquisition to ensure we know the right stakeholders.
• Handover qualified leads to our Account Executives.
• Build sales cadences and nurture flows for targets throughout the buying process.
• Maintain a thorough knowledge of Verint products and technology, as well as industry trends.
• Speak to value of Verint solutions and build credibility and trust with prospects / customers as well as internal and external partners.
• Provide routine updates to Salesforce.com with account activity and status.

Minimum Requirements :

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.