Entry Level Customer Service Assistant

Job Description

We are seeking a motivated Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to contribute to a fast-paced, client-focused environment and develop their skills in customer support and operations.

Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and chat

Assist in resolving client issues and ensuring a positive customer experience

Maintain accurate records of customer interactions and transactions

Collaborate with team members to improve processes and service quality

Provide support for administrative tasks as needed

Qualifications : Qualifications

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Excellent problem-solving and organizational abilities

Proficiency in Microsoft Office or similar tools

Positive attitude and willingness to learn

Additional Information

Competitive salary : $45,000 – $49,000 per year

Opportunities for career growth and professional development

Supportive and collaborative work environment

Skills enhancement through on-the-job training

Full-time, permanent position