Job Details
We are looking for energetic, ambitious, and personable team members experienced in outbound calling.
RESPONSIBILITIES :
- Fulfill activity plan and appointment conversion goals within stated guidelines
- Communicate using the company-prescribed appointment-setting methodology
- Sell the value of the in-home consultation and convert appointments at or above the stated percentage goal
- Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served properly
- Act as "voice of RbA"; communicate to all team members, customers and prospective customers respectfully and tactfully
- Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
- Follow up on all voice mail and other inquiries immediately
QUALIFICATIONS :
Outgoing, personable and approachableDisciplined and follow proceduresEnergetic, self-starter who is persistent, ambitious, goal and task orientedDemonstrated ability to meet goalsStrong communication over the phone and emailExcellent written and verbal skillsPrevious cold calling experienceCustomer focused, results oriented; strong work ethicSkilled at managing objectionsIf this sounds like a good fit for you, we'd love to hear from you! Send us your resume and let's chat.
This is a full-time position which includes a bonus program and benefits.
Job Type : Full-time
Pay : $14.00 per hour