Member Advocate 1 (Teller) - Richford

NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement.

We are repeat winners of Vermont Business Magazine’s “Best Places to Work” award, and we support our employees with paid training as well as competitive compensation and a generous benefit plan.

NorthCountry believes everyone has the right to be their true selves at work, at home, and in the community.   Our goal is to ensure an inclusive environment with access to financial services where our employees and community members feel respected, valued, safe, and secure.

Salary :

• $20 / hr +   (DOE) Role : Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true.
• Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs.
• Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.
• Interactions will involve account transaction processing, account opening, account closing, account research, answering member questions, and providing accurate information regarding credit union products and services.

Essential Functions & Responsibilities :

Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations.

Performance Measurements :

Knowledge and Skills :