Head of Loss Prevention

Job Title : Head of Loss Prevention

Department : Operations / Asset Protection

Location : Savannah, GA (Headquarters) | Significant Travel Required

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. With approximately 600 stores in predominantly African American communities, Citi Trends occupies a unique and differentiated space in the retail landscape. We are in the midst of a strategic transformation focused on elevating our brand, modernizing the customer experience, and driving operational excellence across the business.

Position Summary

As Head of Loss Prevention, you will serve as a key member of the Citi Trends leadership team responsible for designing and executing an enterprise-wide asset protection strategy. This role will lead the charge in reducing shrink, managing safety and crisis protocols, and mitigating risk across our chain—particularly in high-theft, high-risk store and distribution center environments. The successful candidate will bring an in-depth understanding of loss prevention plus a blend of analytical discipline, people leadership, and field presence to help protect our people, product, and profitability. We are looking to “leapfrog” our capabilities in a rapid growth environment.

Key Responsibilities

Strategic Leadership

• Develop and lead Citi Trends’ loss prevention strategy, with a focused playbook for high-risk locations.
• Ensure awareness of and alignment with current trends in retail shrink and corresponding legislative trends.
• Focus on emerging and next-gen technologies and techniques to modernize LP for the future.
• Provide strategic direction and leadership in the implementation of loss prevention programs, while supporting the teaching and training of Regional loss prevention Managers to ensure alignment with company objectives.
• Partner cross-functionally with Store Operations, Supply Chain, HR, Legal, and IT to strengthen controls and foster a culture of accountability.
• Deliver actionable insights and KPIs to senior leadership regarding shrink trends, LP performance, and risk exposure.

Field Execution & Investigations

Safety & Compliance

Technology & Analytics

Talent & Culture

Qualifications

Key Competencies

Join Us :

If you’re a seasoned LP leader passionate about creating safer stores and distribution centers, reducing shrink, and building great teams—especially in underserved communities—Citi Trends is the place to make your mark. Help us protect what matters most and fuel our turnaround journey.