10538 - Manager, Network (Network Service Manager)

10538 – Manager, Network

Location – Irvine, CA, 5 days onsite

Company Overview

Hyundai AutoEver America is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem.

As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene—a comprehensive platform that integrates Hyundai Motor Group’s software capabilities. This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience.

We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth. Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology. Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles.

As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm. We are evolving into a hyper-connected ICT company, bridging industry and everyday life through :

Smart Mobility powered by our Mobility-as-a-Service (MaaS) platform,

Smart Factory solutions that intelligently optimize vehicle production lines,

And Smart City platforms that integrate ICT across homes, buildings, safety systems, and energy networks.

Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future.

PURPOSE :

The Network Services Manager is responsible for providing leadership to HCA's IT Network Services team with the goal of providing excellent support across the organization. They will provide oversight for 24x7 operations across HCA’s environments. They are responsible for the management and maintenance of HCA’s Cisco ACI SDN LAN / WAN routing and switching, Palo Alto firewall, and F5 load balancing systems. They will provide oversight for managed services partnerships to extend capabilities and service hours. They will be responsible for delivering ITIL Service Design, Service Transition and Service Operation lifecycle processes.

ESSENTIAL FUNCTIONS :

Manage, coach, and support Network Services team in a 24x7 environment

Manage Network Services activities, respond to escalated issues, attend troubleshooting bridges, and interact with users to help resolve IT-related issues

Develop RCAs and risk acceptance agreements. Drive continuous process improvement

Manage production environments - driving consistent service delivery and operational excellence through the use of monitoring, automation and best practices

Report SLA achievement and MSA compliance

Establish strategies, priorities and plans for the Network Services team and forecast operational support needs to keep pace with business demands

Support enterprise data center networks, corporate campus networks and cloud network infrastructure

Identify opportunities for improved proactive monitoring of systems & applications and implement best processes

Network Security Operations - In accordance with HCA Information Security guidance, oversee vulnerability & patch management, and secured / hardened image configuration efforts.

Internal audit - In accordance with HCA Internal Audit guidance, oversee audit findings mitigations and remediations

REQUIREMENTS :

Bachelor's degree in IT / IS or equivalent experience in IT Network Services required

5 years of management experience or 2 years of Program Management required

CERTIFICATIONS :

Cisco CCNP certification preferred

Palo Alto PCNSA certification preferred

F5 Certified Technology Specialist or Certified Administrator preferred

Salary Range - $118,650 - $182,710

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