Executive Dining Room Manager

Dining Room Manager

Voted Best of Austin in 2022, Longhorn Village is a Texas born and bred not-for-profit retirement community that guarantees independent living for our residents, plus a full continuum of on-site care that includes assisted living, memory care, skilled nursing, and rehabilitation. If you love providing exceptional customer service and are interested in serving the needs of a growing community of active-minded senior adults, please consider joining our award-winning team.

We are seeking a candidate with a strong positive attitude toward customer service to act as our Dining Room Manager. This person will have a genuine interest in geriatric care and be able to motivate while maintaining relationship with staff and residents. The right candidate will always strive to do the best job possible, to be creative and to work towards accomplishing facility goals.

Under the supervision of the Director of Dining Services, the Dining Room Manager is to supervise the day to day functions of the dining venues at the commons, lounge, and all food related events; schedule staff; maintain neat and orderly facilities; ensure staff are sufficiently trained in their position; keep accurate books and follow accounting procedures; strives to maintain a high staff moral; most importantly, handles customer complaints and criticisms in a positive, solution oriented manner.

Accountabilities :

• Ensures that dining rooms and events begin on schedule.
• Ensures that all residents and guests are always greeted professionally and courteously.
• Is present in the dining room during hours of operation.
• Fills in as host, server, expediter, or any other dining related position when needed.
• Schedules staff. Ensures staffing levels are sufficient for dining room and all events.
• Keeps a daily log book of activities such as attendance, service situations, meal count, etc.
• Evaluates all Servers, Hosts and Bartenders.
• Ensures that proper standards of attire for staff are upheld.
• Implements in-service training for all front house staff.
• Responsible for upkeep of linens, skirts and banquet supplies.
• Responsible for liquor orders and liquor inventory.
• Ensures proper opening and closing procedures are followed.
• Promotes and supports decisions of the Executive Chef / Sous Chef.
• Assists the Executive Chef / Sous Chef with regards to all responsibilities of special functions.
• Maintain work area and keep the department in compliance with OSHA safety standards.
• Effectively communicates both verbally and in writing.
• Demonstrates the community hospitality promises towards residents, families, associates and vendors.
• Develop, implement and act in accordance with department and community policies.
• Is "on-call" status during time away from work, such as after working hours or during days off. Also during critical operating issues and during disaster emergencies such as : snow, ice storms, fire, tornados, floods or as needed by the CEO.

Full Time Benefits (30+ hours / week) :

Qualifications :