University of Richmond is hiring : Multimedia Specialist in Richmond

POSITION SUMMARY

This position shares the responsibility of maintaining the multimedia and audiovisual equipment installed in university classrooms and teaching spaces, meeting rooms, office locations, and public presentation venues. This includes preventative maintenance work as scheduled, maintenance of equipment (break / fix) and some installation work as required. This position will also be responsible for videotaping classes or events on campus as scheduled. Some overtime is required in this position, as well as the need to work alternate shifts when needed.

RESPONSIBILITIES

• Provide technical service and support to classrooms and meeting spaces equipped with AV Media systems
• Answer phone calls from classroom spaces and provide remote assistance as possible
• Dispatch to classroom spaces to provide immediate onsite service as required
• Document service issues and problem resolutions in the service workflow system
• Accomplish preventative maintenance tasks as assigned, usually twice per year
• Installation of equipment as needed, Projectors, LCD panels, rack equipment such as switches
• Some responsibilities associated with configuration of computers in order to project properly, both PC and Mac

System Commissioning and Training / Instruction in the use of the MM and AV equipment

Videographer services and general event support

QUALIFICATIONS

EDUCATION & EXPERIENCE

WORK HOURS

SALARY STRUCTURE

Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

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