TownePlace Suites Dallas Bedford - Front Desk Agent PT

TownePlace Suites Dallas Bedford - Front Desk Agent PT

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence : Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication : Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving : Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability : Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills : Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Our location between Fort Worth and Dallas, provides visitors with easy access to Dallas Fort Worth Airport and AT&T Stadium. Nearby, guests can explore Six Flags Over Texas, NRH2O Water Park, or the Texas Motor Speedway. Our suites offer fully equipped kitchens and separate areas for working, sleeping, and eating. Guests can start their morning off right with a complimentary breakfast buffet featuring fresh, hot, and healthy options for the whole family. We also offer fresh-brewed Coffee On Us all day long, at the hotel lobby's convenient coffee station. Other thoughtful amenities include an on-site fitness center, as well as free wireless Internet, available throughout the hotel.

Application deadline for Colorado positions :

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