Insurance Customer Loyalty Specialist-Le Center, MN Location

Job Description

Job Description

We are seeking a friendly and dedicated Customer Loyalty Specialist to join our insurance agency team. As a Customer Loyalty Specialist, you will play a crucial role in building and maintaining strong relationships with our clients by providing exceptional customer service and support. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities :

• Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner
• Build and nurture strong relationships with clients to enhance loyalty and satisfaction
• Proactively reach out to clients to ensure their insurance needs are met and to identify opportunities for additional coverage or services
• Assist clients with policy inquiries, changes, and cross-selling
• Educate clients on available insurance products and coverage options
• Coordinate with insurance agents and underwriters to resolve client issues and ensure seamless service delivery
• Maintain accurate client records and documentation
• Monitor client feedback and satisfaction levels, and take appropriate actions to address any concerns or issues

Benefits :

Requirements :

The Harmon Agency is passionate about people and protecting their dreams. Specializing in auto, home, life, commercial, and farm insurance, the Harmon Agency has been recognized among American Family Agencies for excellence in customer service and sales. The agency is looking to expand its outstanding team with the addition of a Customer Loyalty Specialist.

Saint Peter, MN 56082 : Reliably commute or planning to relocate before starting work. (Required)