Position Summary
The Team Lead, Amazon & Ecommerce will report directly to the Chief Commercial Officer and is responsible for leading the Company's North American digital business, including ownership of Amazon (1P) and direct-to-consumer channels. This person will play a pivotal role as a thought leader in ecommerce with a direct impact on Amazon strategy, vendor negotiations, and digital retail transformation.
The Team Lead, Amazon & Ecommerce is responsible for shaping and running the Amazon and iHerb businesses inside the company. This person is central to redefining our GTM approach : moving from a 1P heavy model to a balanced 1P & 3P hybrid, rationalizing the catalog, and ensuring this role supports, not undermines, our brick-and-mortar business.
The Team Lead, Amazon & Ecommerce is responsible for building and executing an aggressive growth strategy, managing performance across digital marketplaces, and leading a cross-functional team focused on revenue acceleration, brand elevation, and customer acquisition.
Essential Tasks, Duties, & Responsibilities
Amazon Leadership & Marketplace Strategy
- Serve as the company's executive Amazon owner and subject matter expert, setting the strategic vision and leading all aspects of the Amazon business
- Own the long-range planning (LRP) and annual vendor negotiations (AVNs) process with Amazon, including vendor negotiations, funding efficiency, and brand equity preservation
- Act as the senior point of contact for Amazon Vendor Managers and internal cross-functional leaders, ensuring alignment on financial KPIs, promotional strategy, and customer excellence
- Lead 3-year strategic planning to outperform category growth benchmarks and continuously unlock new revenue streams
- Define, track, and report against critical KPIs (e.g., CAARS : Content, Assortment, Availability, Ratings & Reviews, Search)
- Transform marketplace data into insights to inform content strategy, pricing, promotions, and inventory planning
- Lead the development of Amazon Media (AMS / PPC) strategies and invest in performance marketing with a clear focus on ROI
- Perform other duties assigned by the supervisor or management
DTC and Omnichannel Ecommerce
Lead strategies around site merchandising, conversion optimization, and customer acquisitionPartner with brand, marketing, media teams, and customer teams to develop and execute fully integrated digital campaigns across all retail.com channelsOptimize promotional calendars, site UX, and customer journeys to drive conversion and LTVImplement scalable SOPs and governance across Ecommerce operations and merchandisingPerform other duties assigned by the supervisor or managementMinimum Qualifications
Education & Experience
Bachelor's degree in Business-related field preferred3-5 years of leadership managing high-performing ecommerce or marketing teams.6+ Years of Marketing or Brand ExperiencePrior experience selling products as a vendor via Amazon is a MUSTExperience in a strategy- or analytics-focused role, working on projects that have enabled building strong quantitative skills and business judgmentKnowledge, Skills, and Abilities
Strong understanding of the Digital Media and Beauty industriesStrong proficiency in MS Office (Outlook, Excel, PowerPoint) and Vendor CentralDetail-oriented and highly organized ability to multi-taskAppreciation for a fast-paced, deadline-driven environmentAptitude for working with Internet tools (i.e. web-based reports, databases and various multimedia technologies)Ability to think creatively and comfortable providing input around innovation & new conceptsExcellent verbal and written communication skillsMust be a brand advocate and team playerNote : The statements herein are intended to describe the general nature and level of work being performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Working Conditions :
Good working conditions, with the absence of disagreeable conditions.
Salary :
Pay commensurate with experience.
Benefits :
Comprehensive benefits package includes employer paid health benefits and 401k match. Benefits typically offered only to full-time employees.
Markwins Beauty Brands is an Equal Opportunity Employer
Markwins Beauty Brands does not discriminate in practices or employment opportunities based on an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other proscribed category set forth in federal or state regulations.