Medical Therapy Unit Aide - Riverside

Bilingual Medical Therapy Unit Aide

The Bilingual Medical Therapy Unit (MTU) Aide provides support within California Children's Services Medical Therapy Units operated by the Public Health Department and RUHS-Medical Center. This is an entry-level role designed to assist in both administrative and clinical functions under the guidance of licensed Physical Therapists and / or registered Occupational Therapists. The position plays a critical role in ensuring seamless coordination of therapeutic services for children with physical disabilities and chronic health conditions. The Bilingual Medical Therapy Unit (MTU) Aide supports both clinical and administrative operations within the Medical Therapy Unit. Under the direction of licensed Physical Therapists and / or registered Occupational Therapists, the MTU Aide assists with therapeutic activities and ensures that therapy sessions run smoothly. They perform front office tasks such as scheduling appointments, managing patient intake, and maintaining accurate records using electronic medical record (EMR) systems, including Epic. The role also requires regular use of software tools such as Adobe Sign / Pro, Microsoft Teams, Excel, Outlook, and Word for communication, data entry, and documentation. MTU Aides are essential in facilitating communication between families and therapy staff, serving as advocates for children and their care. They help ensure that follow-up tasks are completed in a timely and organized manner, and they contribute to a clean, safe, and welcoming therapy environment.

Additional qualifications :

• Bilingual in English and Spanish - REQUIRED
• Experience or familiarity with EMR systems (Epic preferred) and general office software.
• Strong organizational skills and the ability to follow up effectively.
• Experience in both front office operations and basic patient care duties preferred.
• Ability to work compassionately and effectively with children and their families.
• On-the-job training will be provided by licensed therapy staff.

Riverside University Health System Public Health is one of California's largest and most dynamic public health departments, with dedicated professionals working to keep our communities safe and healthy. From disease prevention and health education to nutrition, emergency response, and community outreach, our team's impact reaches every corner of Riverside County.

If you're passionate about making a meaningful impact on community health and well-being, consider joining our team at RUHS-Public Health. Together, we can work towards a healthier future for Riverside County.