Sales Associate, Holiday Seasonal, Summit- West Elm

Sales Associate

In this role, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You're excited about this opportunity because you will...

• Provide sincere, friendly, and energetic customer service by exemplifying world-class service standards
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions

Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.

Utilize effective selling techniques to build multiple sales and increase productivity.

Demonstrate comprehensive product knowledge, including features and benefits.

Efficiently and accurately perform register transactions, i.e. sales, returns, and exchanges.

Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting.

Uphold store maintenance and cleanliness standards, straighten, clean and help maintain stockroom as needed.

Process, ticket, and restock merchandise as needed.

Perform other duties as assigned by management.

Comply with all company policies and procedures.

We're excited about you because you...

Know what questions to ask your customers in order to understand their personal cooking style and needs.

Enjoy discovering the customer's style, lifestyle and story to connect them to the right products.

Are most successful when provided with clearly defined daily sales goals and metrics.

Have a high school diploma or equivalent preferred.

Have 1-2 years of customer service experience and retail sales experience (specialty retail preferred, but not required).

Have proven ability to prioritize and handle multiple tasks simultaneously.

Be able to be mobile on the sales floor for extended periods of time.

Be able to operate POS system.

Be able to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Full time associates are expected to have open availability to meet the needs of the business.

Part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and / or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be : $16.00 - $17.00 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for :

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.

FOR SF ONLY : Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.