HOUSEKEEPING MANAGER

Sheppard AFB Lodging Housekeeping Manager

Summary : This position is Non-appropriated Fund (NAF) and will be assigned to the Sheppard AFB Lodging. The primary purpose of this position is to plan, organize, conduct, and manage a large, complex, and expanded lodging housekeeping program. Indirectly supervises a workforce of employees primarily classified as Custodial Workers, NA-3566-1, through subordinate supervisors. Formulates, implements, coordinates and controls a comprehensive lodging housekeeping program. Determines long-range, intermediate, and short-range program goals and policies independently or jointly with higher management. Develops and implements organizational structures and operating plans and procedures to achieve program goals, monitors effectiveness and efficiency of operations within the established framework, and makes adjustments as necessary. Accountable for the quantity and quality of work performed by assigned employees to include : hires, promotes, motivates, disciplines, and separates employees. Assigns, directs, and reviews the work of subordinates, and evaluates their work performance; approving or disapproving sick leave, annual leave, or other absences from work; planning, scheduling, and coordinating work operations, solving problems related to the work supervised; determining equipment and supplies needed; and explaining and gaining the support of subordinates for management policy and goals; and for dealing effectively with employee and representatives of personnel on employee suggestions, complaints, grievances, and other matters. Establishes personnel management policies for the housekeeping operation in line with the personnel policies of the AF and local lodging operations. Delegates authority to subordinate supervisors and holds them responsible for the performance of their respective organizational units. Responsible for maintaining documentation to prepare as needed budget information on information such as, housekeeping personnel expenses, cleaning supplies, and resale sundry stock. Develops and maintains standards for cleanliness and sanitation. Standards encompass such areas as frequency of cleaning; methods, procedures, and safety precautions to be followed; selection, measurement and proper use of housekeeping and cleaning supplies; and use and maintenance of housekeeping equipment. Monitors performance based recognition and internal special lodging awards programs for the housekeeping staff. As required, may clean and restock Lodging facilities and related areas. Performs other related duties as assigned.

Qualifications : In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience : Experience demonstrating : Knowledge of management methods and techniques; ability to delegate work; technical expertise in lodging housekeeping operation and program management; ability to develop procedures which mesh the specific goals of the housekeeping program with the broad overall goals of the lodging operation; ability to work with other managers to coordinate respective programs; ability to analyze problems and make decisions considering a wide range of factors and requirements, e.g., standards budgetary restrictions, public and labor relations, EEO, etc.; ability to communicate effectively, justifying program goals and plans, and motivating employees; knowledge of applicable rules and regulations in areas such as budget, personnel, and labor relations, and ability to develop operating procedures implementing these requirements; knowledge of housekeeping methods and techniques; knowledge of various floor, wall, and ceiling covering materials, and developments concerning new cleaning agents, techniques, and equipment. Must be able to communicate orally and in writing. Employee must have a valid driver's license. Must be able to satisfactorily complete a National Agency Check with enquiries (NACI). This is a drug testing designated position. The incumbent is subject to random testing for drug use. You will be evaluated on the basis of your level of competency in the following areas :

• Education
• Additional Information

Individual must fully meet qualification / eligibility / background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selections are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.