Day Services Manager

Job Description

Job Description

Overview

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

• The Day Services Manager is responsible for the operation of day services, including personnel, operational budget, compliance with agency policy, state / federal regulations, or standards of service, and quality of program for persons served
• Oversees / participates in the hiring process of all assigned positions in accordance with Company policy and local, state, and federal employment law
• Ensures all assigned staff receive training and supervision as needed to meet performance expectations
• Ensures accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions)
• Participates in investigations and ensures appropriate follow through on recommendations
• Manages contracts and supervises the work of contract staff
• Oversees ongoing contracts
• Supervises and trains staff on contract work
• Maintains good customer relations with current business partners
• Provides support to persons served
• Oversees the treatment / support services provided by day services staff
• Serves as liaison for appropriate Support Coordinators, family, legal guardians
• Coordinates / resolves conflicts in resources for provision of services
• Attends support plans or special reviews, as necessary
• Monitors program documentation for accuracy and timeliness
• Evaluates and monitors program effectiveness
• Monitors individual financial records
• Monitors individual medication administration records
• Provides budget and financial oversight
• Assist in the development and monitoring of assigned budgets
• Remains within budgeted expenses for service areas
• Reviews and assigns referrals in admission to program
• Conducts and monitors service integrity and compliance to service site / company policy to maintain licensure, Medicaid, or other funding
• Monitors staffing schedules, overtime, staff vacancy rates

Qualifications