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Temporary Customer Care Cashier

Temporary Customer Care Cashier

Government JobsBurlington, VT, US
10 days ago
Job type
  • Full-time
Job description

Temporary Seasonal Cashier

The temporary cashier is responsible for processing all forms of customer payments. This position provides courteous and accurate responses to all customer inquiries. This position is also responsible for communicating basic information concerning BED's policies, programs and services, and for relaying customer input to appropriate Departmental Staff. Union Affiliation : Non-Union Pay Grade : $25.00 Hourly Remote Tier 1 : Zero (0) days remote / week. Please note, the anticipated length of service for this position is three (3) months.

Essential Job Functions

  • Works with Departmental staff to provide BED customers necessary information concerning BED's programs, rates, services and policies.
  • Serves as a liaison between the customer and BED to provide the basic range of services, for inquiries in person.
  • Acts in the cashier capacity. Processes customer payments received via drop box, walk-ins, mail, and telephone.
  • Processes electronic payments including checks, debit and credit cards. Processes cash payments.
  • Enter and maintain Daily Payment Processing data, including but not limited to balancing daily cash and check payments, and processing batches, etc.
  • Sorts mail.
  • Receives, greets, serves, and properly routes in-coming customers / visitors.
  • Performs other responsibilities to cover for co-workers during their absences and during high-volume periods of time as directed.

Qualifications / Basic Job Requirements

  • Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
  • Demonstrated commitment to diversity, equity, and inclusion as evidence by ongoing trainings and professional development.
  • A high school diploma or equivalent is required.
  • One year of customer service experience in an office setting is required.
  • Ability to work in a Windows based environment with database, spreadsheet, and word processing software.
  • Must be able to work independently and as part of the customer care team in a complex, detail-oriented environment, which features many repetitive tasks and deadlines.
  • Demonstrated organizational, verbal, and written communication skills required.
  • Experience with AS400 or other mainframe computing preferred.
  • Must be flexible and able to handle multiple tasks concurrently.
  • Must be able to operate standard and computerized office equipment.
  • Must be able to post data and make rapid, accurate mathematical computations.
  • Ability to use a 10-key calculator with speed and accuracy.
  • Regular attendance is necessary and essential to meeting the expectations of the job functions.
  • Ability to understand and comply with City standards, safety rules, and personnel policies.

    • Additional Information

    Promoting a culture that reveres diversity and equity. The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services. In addition to being an equal opportunity employer, we actively encourage applicants who can contribute to our growing diversity to apply. Applications for our employment opportunities are accepted online through our Government Jobs website.

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    Temporary Cashier • Burlington, VT, US