SOCIAL WORK CASE MANAGER (50080184)

Essential Duties

• Provides therapeutic social work intervention to diverse client system which may include but not limited to crisis intervention, community resource referrals, client advocacy, support, outreach, follow-up, education, and intra/inter agency consultation.
• Participates in a multidisciplinary team effort to coordinate/implement services that will ensure appropriate treatment plan continuity of care for all clients/patients served of care.
• Serves as social work services resource/consultant person concerning appropriate management of social situations that affect the effective functioning of individuals and families.
• Prepares written reports and clinical records (progress notes, summaries, statistical forms, etc.) of services rendered; responds timely to requests for information.
• Assumes advocacy/liaison/collaborative role for patients/clients via contacts with community agencies/personnel, hospital personnel, court disposition hearings, abuse cases, etc.; collaborates with inter/intra agency personnel involving referral activities.
• Maintains a current file of referral sources; cultivates a network of resources and collaborates with inter/intra agency personnel involving referral activities.
• Patient/Client and their family’s records and information, staff records and/or their families, of all other confidential information presented orally and or in writing will be kept confidential.
• Maintain confidentiality of patient/client records and information in accordance with HIPAA guidelines.
• Assumes responsibility for maintaining current knowledge of information relevant to specialty area.
• Functions as a skilled consultant concerning effective management of interpersonal situations that affect the positive coping skills of individuals, families, at-risk groups.
• Documents services rendered via client records, statistical records, and written summaries.
• Observes and Interprets impact on client functioning in environmental conditions and family interactions through home visits, office visits and community encounters.
• Assists the Administrator of Social Work and Clinical Coordinator in program design and implementation of social work services, goals, and objectives.

Associated Job Duties

• Utilizes communication and problem-solving knowledge/skills to identify and facilitate resolution of problems in team functioning.
• Participates in staff meetings, in-services, educational programs, and trainings; and assumes responsibility for continuous professional self-development.
• Assists in developing and leading groups in the community, based on identified needs and evaluates the group’s effectiveness.
• Participates on SW/ MCPHD & H&HC/Community committees/projects as required or assigned.
• Frequent external contacts with patients/clients, families, health, and social service agencies concerning referrals, care coordination and acquisition/provision of confidential information.
• Occasional requirement to testify in court cases (abuse/neglect, custody).
• Perform other duties as assigned.

Other Duties and Responsibilities:

• Serve on appropriate committee and task forces as assigned.
• Trained at the appropriate National Incident Management System (NIMS) and Incident Command System.
• Training on Psychological First Aid (PSA) in preparation to participate in the response to public health disasters/emergencies.
• Participate in Health Fairs.

Qualifications

• Bachelor’s Degree in Social Work.
• A valid Indiana Driver’s License and access to a vehicle is required.

Licenses/Certifications Required

A valid US Drivers License

Knowledge, Skills & Abilities

• Graduation with bachelor’s degree in social work from an accredited School of Social Work.
• 1-3 years of social work experience in a healthcare setting is preferred.
• Knowledge of pertinent State/Federal laws, regulations, community systems, and resources.
• Ability to work cooperatively with multi-discipline teams in situations requiring a high degree of flexibility, creativity, and initiative.
• Apply social work techniques/principles including evaluative, intervention, counseling methods; toward productive problem solving in the client /worker relationship.
• Communicate effectively with a wide variety of people, and perform duties independently in a wide variety of settings,
• Knowledge and use of computer and skills for writing/documenting case notes, reports, e-mails, etc.

Working Environment

• Possible exposure to communicable diseases, infections; and other hazards, involved in home office, clinic, and community site visitations.
• Effective response to stress situations; and appropriate response in dealing with difficult patients/clients/families.
• In-county travel: Visits to office, community locations, and client’s school or home as needed or required.
• Daily contacts with patients/clients, health, social work, and other professionals to initiate/provide/obtain services for patients/clients.
• Frequent external contacts with patients/clients, families, health care and social service agencies concerning referrals, care coordination; and acquisition/provision of confidential information.
• Occasionally required to testify in court cases (abuse/neglect, custody, environmental issues).
• Patient/Client medical records cannot be transported home or to another work site without permission from the supervisor and in compliance with MCPHD HIPPAA guidelines and protocol.
• All Patient/Client records and other client information must be stored in a secured locked cabinet in a safe and confidential environment.
• Flexibility and high level of organizational skills to respond effectively to changing situations/priorities/locations.