Client Service Representative

A company is looking for a Client Service Representative to provide customer service support and manage relationships with financial institutions.

Key Responsibilities

Provide support to Financial Institutions by addressing escalated or time-sensitive issues professionally

Handle Support Line inquiries, offering training in data entry and Service Center procedures

Resolve inbound and outbound service calls regarding collateral protection insurance coverage and maintain accurate loan information

Required Qualifications

High School Diploma or GED required

1-2 years of experience in high-level customer service, preferably in an insurance or banking environment

Working knowledge of insurance coverage and procedures

Strong computer skills, including proficiency in MS Word and Excel

Able to work under stress while maintaining professionalism