National Accounts Manager

National Account Manager (KAM)

Work Location : Remote - Ontario

We are seeking a results-driven National Account Manager (KAM) to join our commercial team.

The Key Account Manager position is an exciting opportunity in a fast-paced environment. It is for an individual that has a relentless passion for building and fostering customer relationships, is data-driven and has proven experience with creating strong relationships with a diverse client group. As the Account Manager, you will be the primary point of contact for building new and existing clients and will be responsible for driving business growth. This role will report to the Director of National Key Accounts.

KEY ACCOUNT MANAGER RESPONSIBILITIES :

RELATIONSHIP MANAGEMENT

• Develop and maintain strong, long-term relationships with key retailers, and major accounts across all provinces establishing SNDL as the preferred partner
• Have strategic and tactical conversations regarding inventory levels, assortment variety, and order management trends / forecasts that support the annual operating plan
• Serve as a subject matter expert on market trends, consumer insights, and competitive landscape.
• Provide superior customer service which includes onboarding and orientation, reviewing KPIs, establishing proactive communications and providing ongoing business support
• Maintain relationships with management to ensure alignment between market opportunities, business development activities and operational capabilities
• Proactively review order management trends for service issues and work with internal departments to problem solve and develop continuous improvement opportunities

SELLING AND INFLUENCING

QUALIFICATIONS

At the SNDL, we believe in creating products for those who need them. We do things the right way without ever cutting corners. Whether it's medical or recreational, local or international, we're pursuing meaningful extraction, formulation, product development and testing to bring purposeful cannabis to the people.