Learning and Development Program Specialist

Thank you for your interest in becoming part of the team at Legrand!

The L&D Program Specialist will assist the design, delivery, and management of impactful learning experiences for internal teams, customers, and industry partners. This role combines instructional design expertise with program management for certifications and Legrand AV University initiatives, ensuring our training ecosystem supports sales enablement, customer success, and partner engagement. The position will be involved in online and in-person training programs, certification tracks, and collaborative efforts with industry partners to elevate knowledge and adoption of our solutions.

DUTIES AND ACCOUNTABILITIES

• Assist L&D Leadership with strategic planning and program design.
• Manage certification programs for dealers, installers, and partners, including AV University partnerships and industry alignment.
• Assist instructional designers, SMEs, and others involved in training development.
• Oversee learning metrics, certification tracking, and reporting through LMS platforms.
• Lead initiatives for learning assessment and evaluation, including formative and summative assessments, gamification, and certification exams.
• Identify learning gaps and opportunities through empathy interviews and feedback; design and implement strategies to enhance learner experience, loyalty, and retention.
• Create innovative, engaging learning experiences for customers and partners, including interactive activities, simulations, and games that drive retention and knowledge transfer.
• Assist with instructional design-analysis, design, development, multimedia creation, and program evaluation
• Transform lecture material and presentations into compelling, effective training content.
• Collaborate with SMEs across the organization to ensure accuracy and relevance.
• Administer and optimize online learning platforms - Legrand AV University, SharePoint Sites, including reporting and analytics.
• Develop expertise in Articulate 360 and video editing tools to produce interactive, high-quality content and learning modules.
• Maintain accurate archives of course documentation, certification records, and departmental tracking.
• Drive cross-functional collaboration to gather insights and improve efficiencies.
• Lead special projects related to training, enablement, and partner engagement.
• Provide input and guidance on instructional programs developed by Product Management Teams of Legrand AV.
• Stay current on emerging training technologies and methodologies.
• Deliver high-quality work and meet commitments consistently.
• Promote workplace safety and participate in safety programs and initiatives.
• Demonstrate core values : Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment, and Continuous Improvement.
• Travel occasionally for off-site training and trade show events (minimal).

JOB REQUIREMENTS

Essential Knowledge, Skills and Abilities Required :

Minimum Education and Experience Required :

Preferred Qualifications :

Special Job Requirements :

WORKING CONDITIONS / PHYSICAL DEMANDS

Note : Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Legrand is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!

Legrand is an equal employment opportunity employer.

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