Retail Shift Supervisor - Loudonville

About the Role

Goodwill Industries is seeking a dedicated Shift Supervisor in our Loudonville Store to help lead our retail team and support the Store and Assistant Managers in the smooth, efficient operation of the store. This hands-on role involves supervising daily activities, ensuring great customer service, supporting staff, and helping maintain a safe, clean, and productive store environment.

Key Responsibilities

• Assist with opening and closing the store, including handling keys and alarm codes.
• Supervise team members during shifts and ensure compliance with store policies.
• Complete cash handling duties : balance drawers, assign / register tills, and prepare deposits.
• Provide excellent customer service and resolve customer concerns in a professional manner.
• Monitor daily store operations in the absence of the Store or Assistant Manager.
• Perform retail floor duties such as stocking, merchandising, tagging, and processing donations.
• Ensure the store is clean and safe : dusting, vacuuming, restroom cleaning, and other maintenance.
• Report and document incidents or accidents in a timely and accurate manner.
• Assist in meeting store production goals and performance standards.
• Respond effectively in emergency situations and follow company safety procedures.
• Attend all required trainings and store meetings.
• Represent Goodwills mission and values in all interactions with customers and staff.

Physical Requirements

What Were Looking For

Why Join Goodwill?

When you work at Goodwill, youre doing more than just a jobyoure supporting a mission. Proceeds from our retail stores help fund job training, employment programs, and other community services. Come grow with us while making a real impact!

Apply Today!