Family Advocate

Job Description

Job Description

Description :

WINGS Program favors a strengths-based approach to working with residents. The Family Advocate position involves working with survivors of domestic violence and homeless adults and their children, our “residents”. The FA duties include; supportive services and case management to women, men, and children clients of the agency in ways that enhance their life and assist them toward more independent living and wellness. WINGS promotes self-reliance through an empathic and caring atmosphere.

Key Responsibilities :

Service Delivery

• Assess each client upon entry to the program for needs and strengths and identify the level of need for medical / dental, social, educational needs, and support.
• Provide crisis intervention activities with clients.
• Conduct case management activities such as conflict management, budgeting, parenting and life skills, in coordination with Children’s Advocates, as needed.
• Develop a service plan by meeting with clients weekly, or as needed, to monitor and revise the plan.
• Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics.
• Assist with answering the Intake Function phone line, completing phone intakes for Counseling, Housing and Community Based Services, and providing referrals as needed.
• Assist clients in application and follow up of mainstream benefits, location of sustainable long- term housing, and prove referrals and resources as needed.
• Conduct weekly house meeting to discuss communal living issues; may co-facilitate women’s support group, as needed.
• As directed, provide supervision for the 40-hour training and CEU.
• Collaborate with outside agencies in their work on clients’ service plans.

Building Safety and Security

Administration

Requirements :