Operations Support Manager

Job Description

Job Description

This position is primarily responsible for overseeing all aspects of Property Management in accordance with our company’s vision, mission, and core values. Those aspects include maximization of financial performance, guest satisfaction, and staff development within established quality standards. The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand that the position requires 24-hour availability, living on property during their assignment, and frequent travel. Responsibilities :

• Manage financial performance, including budgeting, reporting, and maximizing property revenue.
• Perform administrative duties including payroll, bank deposits, and enforcement of operational and safety procedures.
• Oversee facilities upkeep, event planning, and ensure compliance with all safety and regulatory requirements.
• Oversee daily hotel operations and directly supervise teams across Front Desk, Maintenance, Housekeeping, Laundry, and Breakfast departments.
• Ensure guest satisfaction by addressing complaints, resolving issues, and maintaining a visible presence during key operational times.

Qualifications :

About Company

What We Offer :

Join a team that values business-like spirit, strategic thinking, and a passion for hospitality. If you're ready to take your extended stay sales expertise to the next level and make a measurable impact across a key market, we want to hear from you.

At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!