Educational Operations Manager

Job Description

Job Title : Educational Operations Manager

Location : True Robotics, Worcester, MA

Salary : $55,000-$70,000 base salary + bonus structure + competitive benefits

Job Type : Full-Time In Person

About Us

True Robotics is an innovative educational technology company with a bold vision for growth, we provide educational institutions with robotics programs to enhance their STEM offerings. We are seeking a dynamic Educational Operations Manager to join our team and drive growth.

Job Summary

We’re looking for an Educational Operations Manager to join our team in Worcester, MA. This is a unique role blending curriculum development, school account management, professional development, and sales support . The ideal candidate is an experienced educator who thrives on building relationships, supporting schools, and helping drive impact at scale.

Key Responsibilities

• Collaborate with the product and education teams to adapt and enhance robotics curriculum.
• Create resources, lesson plans, and training materials to support K–12 educators.
• Serve as the primary point of contact for partner schools, providing account management and ongoing support.
• Deliver professional development workshops, both in-person and virtual, to teachers and administrators.
• Support the sales team with onboarding new schools, highlighting curriculum value during the sales process, and identifying expansion opportunities.
• Drive cross-sell and upsell opportunities by understanding school needs and recommending additional solutions.
• Provide direct sales support through demos, presentations, and follow-up with prospective and current partners.
• Develop and maintain scalable processes for managing multiple school partnerships efficiently.
• Coordinate logistics for workshops, demos, conferences, and other events.
• Track and report on program impact, educator engagement, and partner satisfaction.
• Support the business in additional operational areas such as attending trade shows, completing administrative tasks, and assisting with marketing initiatives.
• Contribute to cross-team projects, providing flexibility and support wherever needed in a fast-growing startup environment.

Qualifications

What We Offer