Security Badging Specialist - Global Physical Security (GPS)
Convergint is looking for a full-time enthusiastic results driven and forward-thinking Security Badging Specialist to join our amazing culture. In this role you will provision badging services across a data center campus and report to a Service Team Leader. As a Security Badging Specialist you are a part of a dynamic team that allows you to grow as Convergint grows.
Who You Are
You have a passion for providing world-class service to customers colleagues and communities. You are a person of integrity with a commitment to growth accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Badging Specialist .
Who We Are
With 20-years of proven growth and exceptional performance our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture making us the #1 global serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What youll do with Our Training and Your Experience
- Serve as a leading contributor providing direction and leadership in program implementation and daily operations.
- Execute complex non-routine technical and business tasks requiring advanced expertise in access control and credential management systems.
- Program configure and maintain Lenel OnGuard access control systems including access levels readers and system integrations.
- Manage credential management systems ensuring accurate assignment and maintenance of user access levels.
- Collaborate with site security IT and other lines of business (LOBs) to gather programming data and coordinate access permissions.
- Partner with local and global management teams to define build and maintain approval roles within the credential management platform.
- Provide general badging and credentialing support troubleshooting and resolving service tickets in a timely manner.
- Monitor system performance across Lenel and credential management platforms to ensure compliance with site standards and operational policies.
- Review and respond to issues reported through the credential management support channels and email system.
- Conduct root-cause investigations of download failures access issues and system communication errors to maintain reliability and security.
- Maintain system documentation and change records in accordance with company and customer requirements.
- Performs other duties and responsibilities as requested or required.
What Youll Need
Lenel Advance Administrator certification and associated programming experience.Experience with CrowdStrike is highly preferred.Expertiseindata centerphysical security systems software and hardware stack (e.g. video surveillance access control alarm systems integrated security platforms).Strong organizational and clear communication skills to include outstanding interpersonal and customer service skills.General understanding of computer systems security badging and Microsoft applications.Self-motivated and results-driven with a strong work ethic and the ability to thrive both independently and in a team environment.Must demonstrate strong multitasking abilities to manage multiple different tasks.A team player with the ability to effectively communicate internally across Convergint nation as well as externally with our customers and ECO system partners.A valid drivers license with a clean driving record.Company Benefits and Perks
Convergint fosters a supportive accessible and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the offer a variety of programs and exceptional benefits to all of our colleagues :
Company Holidays and Paid Time OffFun & Laughter Day OffMedical Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement planCorporate Social Responsibility DayAnd much moreRequirements : Education :
High School Diploma.Lenel Advance Administrator certification.Minimum Experience :
Expertise in data center physical security systems software and hardware stack (e.g. video surveillance access control alarm systems integrated security platforms).Experience with CrowdStrike is highly preferred.Position Location : 100% Onsite.
Working hours on a rotational shift roster providing 24x7 365 days a year service to the site.
INDH
Required Experience :
Senior IC
Key Skills
CCTV,Low Voltage,Network Management,IDS,Computer Networking,Field Service,ICD Coding,Military Experience,Security,Security System Experience,Information Security,Troubleshooting
Employment Type : Full-Time
Experience : years
Vacancy : 1