Retail Sales Consultant

Comcast brings together the best in media and

technology. We drive innovation to create the world's best

entertainment and online experiences. As a Fortune 50 leader, we

set the pace in a variety of innovative and fascinating businesses

and create career opportunities across a wide range of locations

and disciplines. We are at the forefront of change and move at an

amazing pace, thanks to our remarkable people, who bring

cutting-edge products and services to life for millions of

customers every day. If you share in our passion for teamwork, our

vision to revolutionize industries and our goal to lead the future

in media and technology, we want you to fast-forward your career at

Comcast.

Job

Summary

Responsible for assisting and

consulting with customers on our products and services by utilizing

knowledge, skills and technology to achieve a world class sales and

service experience Works with moderate supervision / guidance. Is

accountable for individual results and impact on

team.

Job

Description

Core

Responsibilities

Passionately

represents products and services by sharing and demonstrating

product and sales know-how with customers. Provides product

demonstrations to educate customers on full product capabilities to

maximize their experience.

Takes a

customer-first approach with all customer interactions. Listens and

evaluates customer needs and provides appropriate

solutions.

Achieves sales and customer

experience goals and objectives.

Provides

comprehensive customer onboarding activities and ensures customers

fully understand how to use and manage all company

products / services and gains their

consent.

Performs operational and

administrative tasks.

Partners with customer

care to resolve customer issues, as

appropriate.

Consistently demonstrates sales

excellence and professionalism with integrity and a warm and

friendly demeanor to customers and

teammates.

Complies with all company and retail

operational policies and procedures.

Completes

training requirements and actively engage in team huddles and

learning.

Knows and understands sales

compensation plan and its key elements.

Must be

able to work a flexible schedule that includes evenings, weekends,

holidays, variable schedule(s) and overtime as needed. May be asked

to work in alternate stores outside of home base store. Regular,

consistent and punctual attendance.

Must be

able to carry and lift up to 25 pound boxes, stand and move about

the store constantly.

Other duties and

responsibilities as

assigned.

Employees at all

levels are expected

to :

Understand our Operating

Principles; make them the guidelines for how you do your

job.

Own the customer experience - think and

act in ways that put our customers first, give them seamless

digital options at every touchpoint, and make them promoters of our

products and services.

Know your stuff - be

enthusiastic learners, users and advocates of our game-changing

technology, products and services, especially our digital tools and

experiences.

Win as a team - make big things

happen by working together and being open to new

ideas.

Be an active part of the Net Promoter

System - a way of working that brings more employee and customer

feedback into the company - by joining huddles, making call backs

and helping us elevate opportunities to do better for our

customers.

Drive results and

growth.

Respect and promote inclusion &

diversity.

Do what's right for each other, our

customers, investors and our

communities.

Disclaimer : This

information has been designed to indicate the general nature and

level of work performed by employees in this role. It is not

designed to contain or be interpreted as a comprehensive inventory

of all duties, responsibilities and

qualifications.

Comcast is proud to

be an equal opportunity workplace. We will consider all qualified

applicants for employment without regard to race, color, religion,

age, sex, sexual orientation, gender identity, national origin,

disability, veteran status, genetic information, or any other basis

protected by applicable

law.

Skills :

• Customer-Focused;
• Workplace Organization; Persuasion; Teamwork; Technical Knowledge;
• Self Motivation; Critical Thinking Problem Solving; Resilience;

Communication; Professional

Integrity

Salary : Base

Pay : $16.00

The application window is 30 days

from the date job is posted, unless the number of applicants

requires it to close sooner or later.

Total

Target Compensation (Base Pay plus Targeted Commission) :

$23.69

Our sales compensation programs offer the

potential for significant upside above targeted earnings for those

who overachieve their sales

targets.

Base pay is one part

of the Total Rewards that Comcast provides to compensate and

recognize employees for their work. Most sales positions are

eligible for a Commission under the terms of an applicable plan,

while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits to eligible

employees. We believe that benefits should connect you to the

support you need when it matters most, and should help you care for

those who matter most. That’s why we provide an array of options,

expert guidance and always-on tools, that are personalized to meet

the needs of your reality – to help support you physically,

financially and emotionally through the big milestones and in your

everyday life. Please visit the compensation and benefits summary

on our careers site for more

details.

Education

High

School Diploma / GED

Certifications (if

applicable)

Relevant Work

Experience

2-5

Years