Client Success Coordinator

Job Description

Job Description

Description : Company Overview

Rocket55 is a full-service digital marketing agency that’s been driving measurable growth for clients for over 15 years. We thrive at the intersection of innovation, data, and creativity—constantly evolving to stay ahead in the ever-changing digital landscape. Our team is a collective of curious, driven digital enthusiasts who collaborate to deliver outstanding results for clients across industries.

At Rocket55, we value curiosity, collaboration, adaptability, and a relentless pursuit of results . Join our Minneapolis-based team and help us continue to build strong, lasting partnerships with our clients.

Job Summary

The Client Success Coordinator plays a vital supporting role within the Client Success Department, assisting the Director of Client Success and Senior Client Success Managers with their day-to-day account management and operational responsibilities. This entry level position is designed for a detail-oriented, proactive individual eager to learn the agency landscape and grow within the client services field.

The ideal candidate will bring exceptional organizational skills, a client-first mindset, and a strong willingness to contribute to both internal processes and client-facing initiatives. This is a collaborative role that bridges communication between departments to help ensure seamless project execution and client satisfaction.

Key Responsibilities

Client Support & Communication

• Assist Senior Client Success Managers in managing day-to-day client communications.
• Schedule and help prepare agendas, recaps, and reports for client meetings.
• Document key action items, timelines, and deliverables from meetings and ensure follow-up.
• Support the maintenance of client records and account documentation in project management systems (e.g., Accelo).

Project Coordination

Reporting & Analysis

Internal Collaboration

Professional Development & Learning

Requirements :

Education & Experience

Skills & Attributes

Compensation & Benefits

Salary Range : $50,000 – $70,000 (depending on experience and qualifications)

Total Compensation Package :

Commitment to Inclusion

Rocket55 is an equal opportunity employer dedicated to creating an inclusive work environment free from discrimination and harassment. We believe diversity fuels innovation and creativity and strive to ensure every team member feels valued, supported, and empowered to reach their full potential.