Patient Care Coordinator - Ballantyne

Job Description

Job Description

Patient Care Coordinator - Ballantyne

General Job Summary :  The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner.  Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.

(This is a full time position that will support our Ballantyne office, Monday to Friday 8 am to 5 pm).

Primary Job Responsibilities / Tasks may include, but not limited to :

Patient Coordination responsibilities include :

• Schedules ancillary appointments and referrals.
• Follows-up on referrals and appointments to insure timely completion of physician orders.
• Schedules physician return appointments
• Completes forms / requisitions as needed to complete the physician’s orders.
• Obtains and sends patient medical records to support seamless care delivery.
• Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
• Obtains ancillary results on all physician orders in a timely manner.
• Obtains referring provider clinic notes on all referred patients in a timely manner.
• Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals / procedures.
• Work at different Tryon office locations as needed.
• Monitor and check assigned Athena boxes and other assigned boxes for coverage.
• Other duties as assigned.

Clinic Support responsibilities include :

Requirements :

Education :

Experience :

Physical Requirements :

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