Business Systems Analyst II

The Business Systems Analyst II plays a crucial role in identifying, analyzing, and validating solutions that align with our organizational goals. This position involves collaborating with business stakeholders, the IT delivery team, and external vendors to gather and synthesize information effectively.

This role offers the flexibility to work from home on select days, following the hybrid work schedule set by regional leadership. Candidates must be able to report to the Zenith office weekly.

Key Responsibilities :

• Employ various techniques including interviewing, requirement elicitation, process modeling, and analysis sessions to complete business and system requirements analysis.
• Identify and analyze business needs while exploring opportunities to solve problems effectively.
• Clearly document business and system requirements that convey the necessary functionalities and capabilities.
• Provide options and recommended solutions to address business challenges.
• Create and update functional user documentation for new features.
• Perform basic queries to analyze and validate application data storage.
• Assist in developing basic functional designs based on business needs.
• Test new features and fixes to ensure optimal system performance.
• Create simple mock-ups as necessary.
• Prepare and deliver clear communications, documentation, and presentations.
• Utilize logical reasoning to define problems, collect and analyze data, and draw conclusions.
• Collaborate effectively with others and maintain a positive demeanor in the workplace.
• Accept constructive feedback and direction proactively.
• Carry out additional duties and projects as assigned.

Education :

Experience :

Skills and Abilities :

The expected salary range for this position is $68,884.30 - $99,882.24. Salary will be adjusted based on relevant experience and geographic location. Benefits include medical, dental, and vision insurance, as well as flexible spending accounts, paid parental leave, life and disability insurance, a 401(k) plan, training reimbursement, paid vacation, sick leave, holidays, and an employee assistance program.

Zenith Insurance Company is an equal opportunity employer and values diversity. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to fair hiring practices and will consider applicants with criminal histories in accordance with applicable laws.