Care Advocate - 245013

Direct Hire Opportunity with a great organization!

Onsite opportunity in Dallas with hybrid remote potential in the future based on performance

Opportunity to earn bonuses on a monthly basis based on performance after training

Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts

Start date - November 24th

Responsibilities :

Handle full care coordination for members and maintain close communication to educate members on how their benefits work

• Assist members with finding a provider in network for surgeries
• Assist with scheduling procedures
• Handle inbound and outbound calls
• Send referrals
• Confirm appointments with patients and provider offices
• Taking information from members and logging this correctly into the CRM system
• Assist with booking travel
• Coordinate follow up appointments
• Call provider offices to request medical records

Qualifications :

Preferred Qualifications :