Senior Agency Professional; Finance / Accounting

Join Our Caring Community

Become a part of our caring community and help us put health first. The Senior Agency Management Professional provides support for handling and analyzing data that pertains to the compliance and commissions of Humana external producers. The work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Following is a list of some of the responsibilities :

• Engage with the producers and the Center for Medicare and Medicaid Services / Department of Insurance regulations specific to them if there are concerns related to missing or incomplete commissions.
• Perform audits related to commission payments that include system adjustments that need to be appropriately tied to transaction codes to systematically create the proper entries to the general ledger.
• Analyze and interpret Center for Medicare and Medicaid Services and Department of Insurance regulations to establish required appointment fees for producers to ensure we are compliant when solicitation and selling of our products occur.
• Make decisions regarding own work methods, occasionally in ambiguous situations, and require minimal direction.
• Research and analyze financial information necessary to support internal and external audit activity.
• Act as "Go To" person for resolution of issues relating to commission payments on Humana's various blocks of business.
• Set up contracts in the systems, making sure they are set up in a timely manner. Audit them to make sure they are correct, and make sure it pays as it should over a period of time.
• Multitask by organizing workload and juggling various smaller projects.
• Perform analysis with an emphasis on control and prevention.
• Assist in problem solving and process improvement activities.
• Exercise independent judgment and decision making on complex issues regarding job duties and related tasks and work under minimal supervision.
• Make decisions on moderately complex to complex issues regarding technical approach for project components.
• Provide financial support for analyzing variations from budget for Agency Management reporting.

Required Qualifications

Bachelor's degree

5 or more years of financial analysis and / or technical reporting experience

Comprehensive knowledge of all Microsoft Office applications, especially Excel & Access

Strong attention to detail and investigation skills

Experience working with large amounts of data

Can partner with peers to review needs and possible solutions

Must be passionate about contributing to an organization focused on continuously improving consumer experience and information technology

Must have a growth mindset with regards to new technologies and processes

Previous Ad-hoc data pulls experience

Preferred Qualifications

Master's degree in business administration or a related field

Experience with Insurance and Healthcare data

Experience working in multiple systems at a time

Experience working with SSMS

Knowledge of SQL and VBA

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range $71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

Application Deadline : 11-29-2025

Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.