Customer Service Specialist

As a Customer Service Specialist, you’ll serve as the voice of an important financial institution - working as a problem solver for our clients. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and work with a talented and supportive team. If you like helping others and feel rewarded by making someone’s day a little better, this is the role for you. The ability to empathize, stay calm and not take client frustration personal are traits that are especially successful in this role.

What You’ll Get from This Opportunity :

• Competitive pay and unique benefits - 401(k) matching (dollar-for-dollar up to 7%), generous PTO, fitness and tuition reimbursement and so much more.
• Valuable financial services experience. You’ll learn the ins and outs of how the bank works and knowledge that translates to career advancement at the company.
• Paid job training and access to a library of specialized professional development and training courses.
• Shift differentials available.
• Performance-based rewards.
• Variety - every day is different.

Essential Job Functions :

Required Qualifications :

Preferred Qualifications :

Mobile Requirements :

Training : Training will take place in office for minimally the first 3 months.

Schedule During Training : Monday- Friday from 8 : 00am-5 : 00pm ET

Schedule After Training : There are various shift available for this role.