Sr Manager, Patient Safety & Quality

Product Integrity Leader

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. This individual is a key leader within the retail organization, accountable for maintaining and enhancing product integrity programs that uphold the highest standards of pharmaceutical care across 9,000+ community pharmacy and 900+ MinuteClinic locations. The role involves leading a team of 67 professionals who conduct clinical assessments on potentially impacted drug products to ensure safe dispensing, while also driving innovative projects that improve patient safety and product quality. The ideal candidate will demonstrate strong independent leadership, inspire team performance, and collaborate effectively with senior stakeholders to influence decisions that prioritize patient safety and product integrity.

Key Responsibilities :

• Lead, inspire, and develop a team of 67 professionals to consistently meet or exceed performance goals.
• Foster trust and engagement to achieve service level agreements (SLAs) for product assessments and inbox inquiries.
• Serve as the primary representative of the Product Integrity team, providing strategic updates to senior leadership.
• Oversee the integration and maintenance of drug stability data within clinical assessment processes.

Innovation & Strategic Advancement :

Cross-Functional Collaboration :

Required Qualifications :

Preferred Qualifications :

Education :

Pay Range :

The typical pay range for this role is : $115,875.00 - $261,000.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Great benefits for great people :

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include : affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on : 11 / 18 / 2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.