Assistant Director Housing Operations

Job Description

Job Title : Assistant Director of Operations

JD# : HO2

Department : HOUSING OPERATIONS DEPARTMENT

Reports To : Director of Housing Operations

FLSA Status : Exempt

Approved Date : 2021

JOB SUMMARY

The primary purpose of this position is to assist the Director of Housing Operations to direct, manage, and oversee the operations department of the Authority by ensuring the long-term financial health, physical quality, and regulatory / statutory compliance of Public Housing developments.

ESSENTIAL FUNCTIONS

Essential Duties and Responsibilities

The duties listed below illustrate of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned.

1. Directs the work of the Tenant Selection department, including the oversight of the Authority’s Public Housing and Section 8 wait lists; establishes objectives and performance goals for staff; and approves leave requests and review timesheets.

2. Assists Director of Housing Operations in development and implementation of policies and procedures for Public Housing Operations.

3. Supervises and monitors the activities of the contracted property management company(ies) including evaluation of the financial performance of the projects.

4. Maintains annual project compliance and monitoring schedules, monitors project financials for conformity to budgets, and ensures that annual property budgets are prepared.

5. Advises Property Managers as to course of action to be considered based upon policy, procedures, and regulations.

6. Plans, manages, coordinates, and directs staff in achieving high performing REAC and PHAS indicator goals.

7. Performs walk-by inspections, at least monthly, of buildings and grounds to ensure maintenance of curb appeal and resident compliance with applicable lease provisions. Issues citations when necessary and provides oversight of effective resolution of unsatisfactory conditions with residents.

8. Assists Director of Housing Operations in planning and organizing Public Housing Staff PHAS indicator goals; and conducts operations analysis on all Public Housing properties through management and site reviews.

9. Maintains annual development compliance and monitoring schedules.

10. Monitors, reviews, and analyzes housing management data and prepares monthly, quarterly, annual and / or other reports as required addressing occupancy, delinquency rates, and other related information in a timely manner.

11. Serves as back-up to the Director of Housing Operations (i.e. meetings, reporting, PH monitoring, etc.).

12. When necessary, supervises, reviews and guides recommendations in the area of evictions, and legal action; advises Property Managers as to course of action to be considered based on appropriate policy, procedure, and regulations.

13. Attends relevant Authority meetings to exchange information and further the development and implementation of processes and activities to enhance overall performance, effective operations, and maintenance of optimum lease-up rates.

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

SUPERVISORY RESPONSIBILITIES

The Assistant Director of Housing Operations receives instructions from the Director of Operations daily regarding assignments, priorities, deadlines, and project parameters. The employee is generally free to develop methods, priorities, and / or objectives and make modifications within boundaries set by the supervisor. Normally, the employee makes independent decisions pertaining to situations not covered by specific guidelines, but the supervisor is consulted in serious or unusual circumstances.

The Assistant Director of Housing Operations gives assignments to Tenant Selection Supervisor and staff specifying priorities, deadlines, and objectives. Assignments to staff will include what is to be done, deadlines, quality, quantity, and priority. The Assistant Director instructs, assigns, plans, and reviews work of staff and recommends solutions, discipline, evaluations, hiring, and discharge of employees.

• FULL JOB DESCRIPTION AVAILABLE AT HAKC.ORG

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