Bill and Account Collector

Job DescriptionJob DescriptionBenefits :

Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & development

Benefits / Perks

Competitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob Summary

We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

Contact customers to discuss their accounts and outstanding balancesDiscuss the reason for the debts with the customer, and help them best understand their options moving forwardCreate payment plans that work with the customer while also aligning with company policyMaintain excellent records of customer interactionsProcess incoming payments or debt settlementsQualifications

Excellent customer service skillsExcellent communication skillsThe ability to work well in a fast-paced environmentFamiliarity with computer programs including the Microsoft Office suite