Vaccine Customer Representative - Modesto, CA

Vaccine Customer Representative

The Vaccine Customer Representative (VCR) supports customers by providing clinical information on the company's vaccines, as well as education and resources. This role aims to support customer operational and financial needs such as reimbursement information and contract adherence to help providers or systems increase their immunization rates among appropriate patients and protect them from vaccine preventable diseases.

The VCR is the primary point of contact for a variety of customers within their assigned geography. These customers may include health care providers such as physicians, nurses, pharmacists, quality directors, immunization managers, and office managers. Within their geography, there are diverse health care locations that they will call upon to execute their role including clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader, Vaccine Medical Affairs Leader, Region Medical Director, and other members of the extended team.

The primary activities include :

• Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and the company's vaccine attributes.
• Providing company vaccine management with updates on customer needs as it relates to improving patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
• Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product, and marketplace information, attendance at product workshops and conferences, and consistent review of the company's promotional materials.
• Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the company portfolio.
• Assisting customers with education to improve their organization's immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ.
• Regularly monitoring their business performance against objectives using company provided tools.
• Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with the company's policies, standards, and ethics.
• Maintaining product knowledge and certification on the entire company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.

Specifically :

Territory Information :

This territory covers : Modesto to Merced; including Turlock, Livingston, Atwater, and surrounding areas. The ideal location to reside is within this territory. Travel (%) varies based on candidate's location within the geography.

Position Qualifications :

Other Requirements :

Salary Range : $77,700.00 - $122,300.00