Co-Op Operations Support

Job Description

Operations Support Co-Op - Tour Director Team

1 / 20 / 2026 - June 2026

$21 per hour

Hybrid (Must be based in Boston, MA or willing to relocate. Please note that EF is unable to offer relocation assistance for this role.)

In office : 4 days per week

Work from home : 1 day per week

Total of 40 hours per week

EF Explore America

EF Explore America is part of EF Education First, the world's largest privately-owned company specializing in education and travel. EF Explore America helps teachers create experiential learning opportunities for their students through travel across the U.S and Canada.

The Role :

The Operations Support Co-Op position is designed to provide an individual with an opportunity to learn as much as possible in a limited time span about our Operations Support function. The Operations Support function provides support primarily to Production, Procurement, and Tour Director teams in the areas of planning, logistics, and supplier communications. This involves supporting our late traveler enrollment process, finalizing group hotel details, Tour Director support and communication, and resolving service disputes with suppliers. The Operations Support Intern may also be assigned one or more projects involving various subject matter.

Who You Are :

• Communication Skills : Strong verbal and written communication skills to effectively interact with team members and possibly external stakeholders.
• Attention to Detail : Careful and thorough approach to ensure accuracy in tasks like data entry, report generation, and process documentation.
• Problem-Solving Skills : Ability to think critically and develop solutions for operational challenges.
• Technical Skills : Proficiency in relevant software tools, such as Microsoft Office (Excel, Word, PowerPoint) and possibly other industry-specific software.
• Time Management : Ability to prioritize tasks and manage time effectively to meet deadlines.
• Teamwork : Capability to work well in a collaborative environment with other team members.
• Adaptability : Willingness and ability to learn new processes and adapt to changing environments.

Why you'll love working here :

This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing : it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

About EF Explore America

EF Explore America brings students face to face with iconic history, rich culture, and natural landscapes on class trips across North America. In partnership with educators, our programs amplify the classroom experience through hands-on learning and human connection. We believe having these impactful experiences at a formative age leads to more self-discovery, empowering middle-schoolers to see the world around them in a whole new light.