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C-Store Supervisor - Ponca City
C-Store Supervisor - Ponca CityOsage Casino Ponca City • Ponca City, OK, US
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C-Store Supervisor - Ponca City

C-Store Supervisor - Ponca City

Osage Casino Ponca City • Ponca City, OK, US
12 days ago
Job type
  • Full-time
Job description

Overview

Under general supervision of the Hospitality Manager, provides basic oversight of staff and C-Store operations during a specific shift. Follows cash handling procedures and other duties as necessary to ensure a smoothly run shift. Ensures satisfaction and safety of customers.

MINIMUM QUALIFICATIONS / REQUIREMENTS :

  • Must be 18 years of age or older.
  • Associates Degree preferred.
  • Three years retail or customer service experience.
  • One year supervisory experience preferred.
  • Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
  • Required to maintain a valid Driver's License.
  • Required to provide documents to show the applicant is eligible to work in the United States.
  • Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
  • Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

Responsibilities

JOB DUTIES :

  • Monitor staff and business operations during a specified shift.
  • Oversees, coordinates, and performs computerized cash register sales transactions and cash management.
  • Provides sales coordination and problem resolution for staff; performs direct sales and customer service as and when required.
  • Allocates and schedules work within the area, ensuring that all floor requirements are covered during operating hours; fills in for staff as required during breaks and other absences.
  • Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports.
  • Restocks drink machines, makes fresh tea, ensure cookies and pastries are well stocked.
  • Sweeps floors throughout shift to ensure appearance standards are met.
  • Monitors and coordinates ordering, receipt, and return of merchandise and / or equipment; verifies invoices and billing and resolves errors and discrepancies; as appropriate, coordinates shipping and / or delivery of merchandise.
  • Oversees store stock and visual merchandising; participates in the development and implementation of on-floor sales promotion campaigns.
  • Monitors general housekeeping cleanliness within the store; ensures that equipment and facilities remain in good repair, and that employee and customer safety standards are maintained. Repairs equipment as needed.
  • Trains all team members according to company policies, procedures guidelines.
  • Maintain company standards of quality, service, cleanliness and sanitation, safety, and staff job satisfaction.
  • Accurately complete all necessary daily, and weekly checklists and reports.
  • Available and willing to work any changes in hours deemed necessary for Business Levels
  • Promotes a high level of customer service at all times.
  • Reviews daily and monthly reports to monitor fluctuations.
  • Contributes to a team effort and accomplishes related results as required.
  • Other duties as assigned.
  • SUPERVISION RESPONSIBILITIES :

  • Oversees the supervision of personnel, which includes recommendations for hiring, work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions.
  • Qualifications

    PHYSICAL DEMANDS :

  • Ability to stand or walk for up to 8 hours per day.
  • Ability to sit, stoop, kneel, or crouch while performing duties.
  • Use of hands to finger, hold, and feel.
  • Use of hands and arms to reach and grab.
  • Occasional requirement to lift or move upwards of 50 pounds.
  • WORK ENVIRONMENT

  • Work is general performed in a retail setting with a moderate noise level.
  • Evening and / or weekend shifts may be required. Extended hours and irregular shifts may be required.
  • J-18808-Ljbffr

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