Overview
As the Sales Technology and Analytics Manager , you will oversee the implementation, maintenance, and optimization of the IT Sales and Marketing, Data and Business Analytics, and B2B portal services. You will manage a team of IT professionals and third-party consultants to ensure systems meet business requirements and deliver seamless service. You will help optimize business processes and improve operational efficiency.
What We're Looking For
- 10+ years of experience in IT / 5+ years of people management experience
- CRM, Rate & Quotation Management Systems (design, build, and run)
- BI dashboard design and development (PowerBI, Tableau, Qlik)
- Business portal / website project or enhancement delivery experience
- Conversational Mandarin fluency is a plus
What You Will Do
Business Engagement : Manage stakeholders to understand new needs and review existing service fit-for-purposeSolution Integration Design : Define service roadmap aligning to business and foundation needs; collaborate within IT globally to align roadmap directions, standards and policiesProject / Program Management : Lead projects from inception to completion (planning, execution, monitoring, closing / training-to-run); manage portfolio of projects aligned to service roadmap; coach team project managers to increase competency and autonomyTeam Leadership : Manage and mentor a team of IT professionals and suppliers / consultants, providing guidance and support to ensure high performance and professional growthService Operation & Continuous Improvement : Oversee changes, enhancements, incidents resolution, and service requests to be delivered on expected service levels; manage performance of external vendors and service providers; drive knowledge management and capability delegation; manage IT asset lifecycle and visibility; control IT policies and procedures, including data security and regulatory compliance; proactively identify opportunities for process improvement, system optimization, and automationStay up to date with emerging IT trends, technologies, and industry best practicesWho You Are
You lead by motivating and empowering your team, fostering collaboration and an achievement-driven cultureYou thrive as a change catalyst, ensuring business value creation from concept to deliveryYou enjoy solving complex business problems and bridging intricate solutionsYou communicate succinctly with all levels of the organization, including technical and non-technical stakeholdersWork Schedule
New York Office : 9 am–6 pm EST (Hybrid)
Work Experience & Education
Background : Bachelor\'s degree or higher in Computer Science, Information Systems, Business Administration, or related field10+ years of IT experience, with 5+ years in a people management roleExperience in Logistics / Freight Forwarding industry is a plusGeneral Competencies : IT Project / Program Management (SCRUM / PMP); IT Service Management (ITIL foundation mandatory; Advanced level is a plus); Process Improvement techniques (Process mapping, Kaizen / Rapid Improvement Blitz, Visual Management is a plus)Technical Domain Competencies : CRM (SugarCRM, Salesforce, etc.), Rate & Quotation Management Systems (design, build and run); BI dashboard design and development (PowerBI, Tableau, Qlik); Business Portal / Website project / enhancement delivery; Data warehouse; EDI / API; ERP, TMS (Cargowise)Salary Range
$150,000-$170,000 annually based on education and experience level
Perks & Benefits
After successfully completing a standard 90-day introductory period, the employee is provided with the following benefits package. This includes :
Health Insurance Coverage (Medical, Vision, and Dental)Life and Accidental Insurance CoverageVacation / Personal / Floating DaysBiannual Performance Review with opportunities for mid-year salary adjustment and year-end bonus (contingent upon company financials and on-the-job performance)401K Retirement Plan with up to 3% company matchAbout OEC Group
Established in 1981, OEC Group is a leading NVOCC freight forwarding company providing import / export and door-to-door services for international and domestic needs. Services include ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more. OEC Group is an Equal Opportunity Employer.
OEC Group is committed to a fun, family-oriented work culture with growth opportunities. We host team events and activities and value strong teamwork.
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Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Research, Analyst, and Information TechnologyIndustries
Transportation, Logistics, Supply Chain and StorageJ-18808-Ljbffr
