Community Health Worker II

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Location: Dallas, TX

Setting: Case Management

Schedule: Full Time - Monday-Friday 8am-5pm

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Community Health Worker 2 provides cultural mediation between health care, social services, and the community. This position helps the community access needed services. It builds personal, community, and system capacity by increasing health knowledge and self-support. Activities include outreach, patient navigation, follow-up, community health education, informal counseling, social help, advocacy, and participation in clinical research.

Essential Functions of the Role

• Conducts needs assessments and develops patient plans. Obtains basic vital signs, measures height and weight, and conducts point of care testing.

• Navigates patients to interventions that improve access to health care and health status. Provides referral and linkage to follow-up services in the community and the Organization.

• Conducts culturally appropriate skills building self-management education sessions on different topics for groups and people.

• Teaches basic concepts of health promotion, disease prevention and self-management.

• Provides informal leadership to other community health workers including peer observation. Participates in mentorship program, as assigned.

• Promotes culturally competent care by educating staff about beliefs and practices relevant to specific populations.

• Documents plans, goals, education and follow-ups in a timely manner, utilizing concurred upon documentation standards.

• Represents the program on councils and committees at various levels within the organization. Manage at least one process improvement initiative each year.

Key Success Factors

• Knowledge of the community to be served.

• Exceptional communication skills, both verbally and in writing.

• Exceptional interpersonal skills that encourage relationship building with a diverse group.

• Requires the capacity building and advocacy skills.

• Teaching skills preferred.

• Good organizational skills.

• Skilled in the use of computers and related software applications.

• Ability to effectively mentor a new community health worker.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent

• EXPERIENCE - 2 Years of Experience

• CERTIFICATION/LICENSE/REGISTRATION -

Community Health Worker (CHW): CHW license by the State of Texas.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.