Talent.com
Assistant Manager
Assistant ManagerPlanet Fitness • Sanford, FL, US
Assistant Manager

Assistant Manager

Planet Fitness • Sanford, FL, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement-free environment. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Characteristics that will make you a perfect match for our Assistant Manager :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Are a team player who prides yourself on being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Are comfortable guiding and supporting team members to complete tasks.
  • Act with integrity and show respect to everyone around you; act as a role model.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Quickly apply information you learned during the online and hands-on training.
  • Enjoy coaching and leading others to success.
  • Can comfortably manage through conflict.

The Assistant Manager is a full-time position that assists the club manager in the oversight of club operations to ensure an exceptional "Judgement Free" member experience! You will be heavily involved with team members onboarding and training. As the Assistant Manager, you will be leading the team through task completion and drive the success of club priorities and KPI goals. You will focus on key behaviors that create an exceptional member experience and ensure team members have the tools to do so. These responsibilities include :

  • Lead team members to complete assigned tasks in a safe and efficient manner.
  • Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
  • Assist in resolving employee concerns.
  • Provide backup staffing support as needed.
  • Manage inventory system for cleaning supplies.
  • Ordering club supplies and retail product.
  • Track KPI to identify areas of strengths and opportunities; game plan with club manager.
  • Support the Club Manager with hiring and onboarding new team members.
  • Assess and assist in emergency situations.
  • Daily responsibilities for the Assistant Manager also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • About Your Qualifications :

  • 9-12 months of experience in a customer service environment is preferred
  • 9-12 months of experience supervising and leading team is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Assistant Manager :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    Create a job alert for this search

    Assistant Manager • Sanford, FL, US

    Related jobs
    Assistant Manager

    Assistant Manager

    Palm Beach Tan • Sanford, FL, US
    Full-time
    We're all about skin care and beauty; are you? Starting pay $12.Immediate positions available - apply now!.Closed on the Fourth of July, Thanksgiving, Christmas, New Year's Day.Constant Product and...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Flippers Pizzeria • Orlando, FL, US
    Full-time
    Apply today at the O-Town West location : .The Assistant Manager oversees day-to-day operations by providing a positive experience for the team and the customer. They work side-by-side with the team, ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Scenthound SODO Orlando, FL • Lake Mary, FL, US
    Full-time
    Direct career growth path to General, Regional or Area Management positions and additional options.Complimentary service membership. The Scenter Assistant Manager is a vital position at Scenthound, ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager (P1-1365080-1)

    Assistant Manager (P1-1365080-1)

    Panda Restaurant Group • Casselberry, FL, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Moe's • Port Orange, FL, US
    Full-time
    Pay : $45,000 - $55,000 based on experience.Large franchise group with growth opportunities - GM's at $75K+, operating partners at $100K+. The Assistant Manager is responsible for managing the daily ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager (P1-1365033-5)

    Assistant Manager (P1-1365033-5)

    Panda Restaurant Group • Orlando, FL, US
    Full-time
    Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Florida Staffing • Sanford, FL, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 3 days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Dollar Tree • Apopka, FL, US
    Part-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager (P1-1365181-1)

    Assistant Manager (P1-1365181-1)

    Panda Restaurant Group • Deltona, FL, US
    Full-time
    Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager (P1-1365221-1)

    Assistant Manager (P1-1365221-1)

    Panda Restaurant Group • Deland, FL, US
    Full-time
    Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager - Maison at Solivita Marketplace

    Assistant Manager - Maison at Solivita Marketplace

    Dominium Management Services • Kissimmee, FL, United States
    Full-time
    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapol...Show more
    Last updated: 14 days ago • Promoted
    Assistant Manager(05072) -13458 Landstar Blvd, Suite 104

    Assistant Manager(05072) -13458 Landstar Blvd, Suite 104

    Domino's Pizza • Orlando, FL, US
    Full-time
    You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Pizza Hut • Casselberry, FL, US
    Full-time
    N WINTER PARK DR, Casselberry, FL.Do you want access to benefits on day one of employment? What about 100% free college tuition? Hiring immediately! Are you looking for an opportunity for growth an...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager(03833) - 4976 Millenia Blvd Suite A

    Assistant Manager(03833) - 4976 Millenia Blvd Suite A

    Domino's Pizza • Orlando, FL, US
    Full-time
    About The Job : You were born to be the boss.You get up in the morning and make sure everyone else in the house is doing what they need to do. Then you go to work and make sure that everyone there is...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Family Dollar • Orlando, FL, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    IHOP • Eustis, FL, US
    Full-time
    IHOP is searching for professionals with drive and passion for hospitality to lead our effort in creating a successful operation through exceptional leadership. Assist in the achievement of budgeted...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Checkers / Rally's • Orlando, FL, US
    Full-time
    At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you will assist the General Manager wit...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Buckle • Orlando, FL, US
    Full-time
    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guest...Show more
    Last updated: 30+ days ago • Promoted